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[Resolved] 20/06/17 Avaya Phone Issue


The Avaya Phones keep dropping calls or you can't hear the recipient. To resolve this we will be restarting the phone system at 18:00 on the 20/06/17. To resolve this manually unplug the top cable of your phone wait 5 seconds before plugging back it. This will perform a soft reset. 

Affected Services

  • Lowestoft Campus Phones

Services still affected

  • None
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Related articles [Ongoing} 03/10/17 10:45am - Avaya Phone Issue
Article details
Article ID: 15
Category: Service Status and Planned Maintenance
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